Season 12

2017 · 50 episodes

Episodes

1Llwyn Onn Guest HouseThis week's competition starts in Betws-y-coed, North Wales, where at Llwyn Onn Guest House, bikers Wayne and Tracy Dunn hope their no-nonsense attitude will win the competition
2The Parkwood HotelThe second visit is to The Parkwood Hotel in Stockton on Tees, where newlywed managers Jon and Chelli Bean are all about making things perfect for pooches. But is gameplay afoot?
3The Pug and GreyhoundThe third visit is to Great Glen in Leicestershire and The Pug and Greyhound, where Nicola Ellershaw and her colleague Mackenzie Griffey hope their super-stylish accommodation will dazzle
4The Solar Strand HotelThe final visit is to The Solar Strand Hotel in Crosskeys, Wales, where former IT consultant Gary Pesticcio and his daughter Naomi hope their high-tech B&B will power them to victory
5Payment DayIt's the final day of the competition and the B&B owners meet for the last time. The atmosphere turns sour and some tough words are spoken before the winner is announced.
6Hope MountainThe competition kicks off at Hope Mountain in North Wales, where Rob and Jo Smith hope their dog-friendly B&B will win the day. But tough scores at feedback leave them ready to fight back.
7The Beaumont HotelThe second visit is to The Beaumont Hotel in Louth, near Lincoln, where managers and best friends, Steffi Stevenson and Sarah Banks, pride themselves on being the 'queens of clean'. The guests are expecting the rooms to be spotless but on arrival Jo and Rob are still smarting from the feedback at theirs and go through things with a fine tooth comb. A jolly atmosphere during an ironing challenge starts to disintegrate at dinner, and next morning, Fernando and Emilio, are damning about the breakfast quality and a self-service approach is too much for Denise and Alan to take. Come feedback it's Jo and Rob's comments that needle the hosts, leading to accusations of tit for tat scoring.
8Rock House HotelThe third visit of the week is to Rock House Hotel in Lynmouth, Devon, where owner Emilio Tundidor is assisted by his identical twin brother Fernando. As the rivals settle in, 'queens of clean', Sarah and Steffi make a hairy discovery on their bedroom floor. Alan and Denise find the beds at Rock House rock hard, leading to a terrible night's sleep, but the problems don't end there. With Fernando donning the waiter's apron for the first time in 20 years, at breakfast orders are incorrect and drinks delayed, as breakfast becomes a catalogue of errors. At feedback, proud owner Emilio doesn't take too kindly to how his rivals have scored his establishment, vowing revenge on the next visit
9Troy HouseThe final visit is to Troy House in Painswick, where owners Alan and Denise Newman hope their guests will fall in love with their rooms. After receiving low scores, twins Emilio and Fernando are on the warpath, determined not to let any fault go unnoticed. Simmering tensions are revealed during a sign-making challenge, and while an emotional dinner sees some of the group reconciled, for others the battle lines are clearly drawn. Having to pre-order breakfast isn't to everybody's taste, and at feedback Alan and Denise are left reeling by one couple's comments about their facilities
10Payment DayIt's the final day in the competition and the B&B owners are meeting for the last time to find out what they've been paid and settle some scores. First, Rob and Jo Smith from Hope Mountain B&B in North Wales, find themselves in a hairy situation. It's a case of tit for tat revenge allegations when Steffi Stephenson and Sarah Banks from The Beaumont Hotel in Louth, have to defend their low cleaning scores. Things get messy when identical twins, Emilio and Fernando Tundidor from Rock House Hotel in Devon, suspect sabotage and accusations of foul play fly. Final hosts Alan and Denise Newman from Troy House in Painswick have a burning issue they want to park with Jo and Rob, and things turn nasty. Tensions are high and home truths are spoken before the payments are revealed and the winner announced.
11Meudon HotelThe first visit is to Falmouth in Cornwall, where Gaye Woods, owner of Meudon Hotel, hopes her family-run hotel will win the day. On arrival, Tim and Mikey from The Royal Oak in Malborough, Devon, find the twin beds too close for comfort. During an afternoon shucking oysters, couple Joan and Geoff from The Compton Swan in Newbury have a close eye on the competition. When Gaye explains at dinner why her room rates are so high some of the group are left unconvinced but it's at breakfast when Sue and Chris from Angel Guest House in Tiverton reveals a picky streak. But it's at feedback when Gaye has to face up to some home truths and is left wanting answers.
12The Royal OakThe second visit is to Marlborough in Devon and The Royal Oak pub, run by laid-back owner Tim Heap who's helped out by his barman, Mikey Martindale. On arrival, the basic rooms are a hit for some but the cleanliness is questioned when Geoff and Joan discover a mucky corner cupboard. Tim and Mikey take the group to an art workshop for some creative fun where Chris and Sue reveal a hidden competitive streak. Come dinner the guests are itching to know more about Tim's past and he doesn't disappoint, but he is riled when Gaye calls his unconventional management style in to question. Following some unwanted extras at breakfast, feedback is tough, which leaves Tim suspecting there's been some unnecessary tactics.
13The Angel Guest HouseThe third visit is in Tiverton in Devon and The Angel Guest House, where owners Chris and Sue Holliday have created a homespun experience. On arrival, Gaye is concerned by the noise of the road outside and Joan and Geoff question some design choices in the room. During an afternoon playing a local game known as 'Throw the Egg', the group rumble how competitive the hosts are which raises a few eyebrows. At dinner, Tim who is travelling solo today, is full of enthusiasm resulting in an unexpected gift. Egg connoisseur Chris's poached eggs are put to the test at breakfast, but it's at feedback where one guest's comments cause concern.
14The Compton SwanThe fourth visit is to Newbury in Berkshire and The Compton Swan, owned by Irish business brains Geoff Jones and Joan McGowan. Expectations are high after Joan revealed she was named Ireland's Business Woman of the Year on the last visit but, still smarting from his feedback, Tim goes to town in his room. Tensions are mounting during an afternoon on an inflatable racecourse where competitive couple Chris and Sue try to sabotage the race. Keen to pull out all the stops, Geoff and Joan impress with a harpist at dinner and hearts are softened when they reveal the personal sacrifices they have to make for their business. Come breakfast Geoff the chef doesn't fail to impress but egg-man Chris takes issues with his food. But it's at feedback where low scores don't go down well.
15Payment DayIt's the final day in the competition and the B&B owners are meeting for the last time to find out what they've been paid and to settle some scores. Meudon Hotel is first, and host Gaye wants to iron out Joan and Geoff's comments but it's the payments that reveal how her guests really valued her high end hotel. Next, Tim from the Royal Oak is left apologising after what Joan and Geoff had to say about breakfast. As the third hosts of the week, Chris and Sue from Angel Guest House want Gaye to do some explaining. When it comes to The Compton Swan, the atmosphere turns bad as accusations of unfair scoring and revenge feedback start to fly. There are tensions in the air and tough words are spoken before the payments are revealed and the winner announced.
16Hotel CommadoreThe competition starts at Hotel Commodore in Wales, where chef Rohan Murdock and his wife Andrea hope their experience on cruise ships and love of luxury will win the day.
17Halebarns HouseThe second visit is to B&B Halebarns House in Manchester, where owner Adam Saleem plans to wow his guests with a mix of healthy living and high-tech facilities. But are his prices too high?
18Ardingly InnAt Ardingly Inn in West Sussex, straight-talking husband and wife duo Steve and Karen Marvel hope their family country pub will win over their rivals, but their feedback leaves them fuming
19Ware HallAt 600-year-old Ware Hall in Norfolk, Christine Adams is joined by partner Terry Kane. The guests each react differently to the cobwebs and clutter, but it's fastidious Adam who's won over
20Payment DayThe B&B owners meet for the last time to find out what they've been paid and to settle some scores. There are tears, tantrums and bitter rebukes as the payments are revealed...
21Brighton Surf HotelThis week's competition starts at the Brighton Surf Hotel, where hosts Jeremy Mann and his Russian wife Elena hope their hands-off hosting style will win the day. On arrival, Jan Fisher and husband Les, from the Fleur de Lis in Sandwich, are dismayed to find a complimentary snack tray in lieu of breakfast. At dinner, Robert Gray, from Number 16 in Greenwich, questions the décor in his room and, next morning, the guests join him on the bed to compare notes about the lack of breakfast. But at feedback time, Jeremy and Elena are left crushed by Robert's low score for hosting and contemplating revenge.
22Number 16The second visit is to Number 16, in Greenwich, London, owned by actor and antiques dealer, Robert Gray. Jan and Les find the dusty decor off-putting and Sarah laments the size of her room and its busy wallpaper. At dinner Robert reveals his showbiz background, declaring that at breakfast 'my kitchen's my stage'. In the morning, Robert styles out his many mistakes so the group are charmed by his hosting, even Jeremy. But at feedback Robert takes exception to one set of scores and is convinced it's deliberate game playing, leaving him vowing revenge.
23Fleur de LisThe third visit is to Sandwich in Kent and the Fleur de Lis, where hosts Jan and Les Fisher are convinced their traditional place will impress. Sarah and Tiggy are hoping for a relaxed atmosphere, but as Robert arrives he is bent on revenge. At dinner, Robert shocks the group when he is rude about the décor. In the morning, Robert deliberately tries to provoke the hosts by ordering two breakfasts but Jan is unflappable. Sarah confronts Robert, worried about how he'll behave when she hosts on the next visit. Jan is shocked to receive very low scores from Robert and is convinced he's game playing.
24The BarnThe week's last visit is to The Barn at Dale End House near Matlock in the Peak District, owned by Sarah Summers. After confronting Robert at breakfast on the last visit, Sarah is dreading his arrival, but all the guests are bowled over by Sarah's establishment and Jeremy and Elena are surprised at how organized and professional she is. At dinner Robert is full of praise for Sarah, but she is unsure know how to take it. And come feedback, the overwhelmingly positive comments leave Sarah in pieces, uncertain whether Robert is being serious or just playing another game and intending to underpay on payment day.
25Payment DayIt's the final day in the competition and the B&B owners are meeting for the last time to find out what they've been paid and to settle some scores. The Brighton Surf Hotel is first up and hosts Jeremy and Elena Mann want to defend their no-breakfast remote-hosting concept. Next, actor Robert Gray from Number 16 in Greenwich takes exception to criticism of his décor and cleaning but is moved to tears by his payments. The third hosts of the week, Jan Fisher and husband Les, angrily confront Robert over his harsh criticism of the décor in his room. There are more tears when Sarah Summers and Tiggy Peat from The Barn at Dale End House receive their feedback but Jan accuses Robert of play-acting. There are tensions and tears as tough words are spoken before the payments are revealed and the winner announced.
26Chimneys B&BThe competition starts at Chimneys B&B in Holbrook, Suffolk, where owner Carolyn Spilling, joined by friend Delia Duell, hopes her up-tempo personality will be a hit with the guests.
27Copperfields Guest HouseThe second visit of the week is to Copperfields Guest House in Broadstairs, Kent, where owners Neale and Julie Taylor hope their exclusively vegetarian B&B will stand out from the crowd.
28The George and AbbotsfordFor the third visit this week the group head to The George and Abbotsford in Melrose, Scotland where host Andrea Gardner and front of house manager John Marr pull out all the stops.
29Massimo'sThe final visit is to Massimo's in Seaham, County Durham, where Italian chef, Massimo Perrulli, is joined by his cousin Raf on front of house. Emotions run riot as things come to a head.
30Payment DayIt's the final day of the competition and the B&B owners are meeting for the last time to find out what they've been paid and settle some scores. Chimneys B&B is up first and host Carolyn and her friend Delia want some home truths from Massimo and Raf. Next, Neale and Julie from Copperfields Guest House want to pull Andrea and John up on their low scores and questions are raised over tactics. Visit three was to The George and Abbotsford, where hosts Andrea and John want a meaty discussion with vegetarians, Julie and Neale. And Massimo and Raf, from Massimo's, think games have been played and it's an all-out noise war. There's fighting talk and low blows as the payments are revealed before the winner is announced.
31The ShoesThe competition starts at The Shoes, Durham, where landlord Billy Gowland and partner Debbie Nelson hope their footwear-themed pub B&B is the right fit for their guests. When challenged to create a unique piece of shoe art, Annie Larner and James Moffat from Biggin Hall Hotel in Derbyshire show their secret artistic streaks. Charles and Lisa Hooper, owners of glamp-site Forest Garden Shovelstrode in East Grinstead, have some honest advice after swapping ethnic yurts for budget rooms. Over dinner mother and son team, Fiona and James Milligan from the Derby Manor Hotel and Restaurant in Bournemouth, are confused by Annie and James' eccentric conversation. But come feedback there's a surprise in store when one of the couples decides that The Shoes don't fit!
32Biggin Hall HotelThe second visit is to Biggin Hall Hotel in Derbyshire, where owner James Moffat and partner Annie Larner hope the B&Bers will fall for the rural charm of their 17th-century farmhouse. But city dwelling landlords Billy and Debbie decide that the Peak District setting is more bleak than beautiful. Forest glampers Charles and Lisa couldn't feel more at home in their historic wood-panelled room but for Fiona and James it's a décor disaster. The group are pitted against each other during an afternoon of dry stone wall building, but there's discontent that ex-brickie Billy has an unfair advantage. Breakfast is a buffet affair and the absent hosts get a shock when the group don't hold back on their gripes.
33yurt glamp-siteFor the third visit the group head to yurt glamp-site, Forest Garden Shovelstrode in East Sussex, where hosts Charles and Lisa Hooper hope the B&Bers buy into their woodland retreat. Having camped in Mongolia and Nepal, Annie and James are completely in their element in contrast to Fiona and James who are only happy when they have all the mod cons. Charles runs a group woodwork class, but there are accusations of cheating among the pairs. Over dinner Charles and Lisa are interrogated by James over their premium price tag and are left having to justify their business model. In the morning, James has extra cause for complaint after a cold and damp night in his yurt, and a sceptical Billy and Debbie question the extra breakfast charge.
34The Derby Manor HotelThe final visit is to The Derby Manor Hotel and Restaurant run by mother and son team Fiona and James Milligan who opened their doors eight months ago after a million pound refurbishment. With a red carpet on arrival and over 6000 hand glued diamante studs on the walls, the décor instantly gets tongues wagging, but some guests have a muted reaction comparing it to Dubai. The group get a taste of life in the fast lane when James lets them take the hotel's fleet of premium hire cars out for a spin and later, during a remote control car race, there is some unexpected behaviour from one of the guests. Fiona and James are confidently expecting high scores at feedback but have to confront the fact that not all the group are keen to return.
35Payment DayIt's the final day of the competition and the B&B owners are meeting for the last time to find out what they've been paid and settle some scores. The Shoes is up first and hosts Billy Gowland and his partner Debbie Nelson find out if their budget rooms have proved too basic for the group. Next, James Moffat and his partner Annie Larner from Biggin Hall Hotel want to clear up their issues with Billy and Debbie. As the third hosts, Charles and Lisa Hooper from yurt glamp-site Forest Garden Shovelstrode confront their low scores from James. When it comes to final hosts, Fiona and James from the Derby Manor Hotel and Restaurant make accusations of nitpicking and double standards. Tensions are high and home truths are spoken before the winner is announced.
36The Water's Edge Guest HouseThe competition starts in Stratford upon Avon at The Water's Edge Guest House where owner Julie Allison and friend Gerry Crabtree hope their luxurious approach will win the day. On arrival, Ross Williams and Kath Caple, who run the Kilpeck Inn in Herefordshire, are immediately shocked by the themed rooms. During an afternoon canoe racing on the river, Gill and Mick Jennings from The Ivanhoe in Bridlington are left sinking. At breakfast, tensions mount as Michael Crane and Jai Bennison from The Fox Inn in Guisborough think one competitor's criticism is unreasonable.
37Kilpeck InnThe second visit is to the Kilpeck Inn in Herefordshire where head chef Ross Williams and front of house manager Kath Capel consider no detail too small. Following their feedback, previous hosts Julie and Gerry have an axe to grind; lovers of all things clean, Mick and Gill, find their room less than impressive; and the dead flies in Michael and Jai's room leave them dropping marks. At dinner tensions mount as Ross and Kath are given a grilling, but it's Julie's off-menu ordering at breakfast that sends the hosts into a spin. Come feedback, Ross and Kath are shocked by some of their scores and think that one guest in particular was out for revenge.
38The Fox InnThe third stop is The Fox Inn in Guisborough, North Yorkshire, where young hosts Michael Crane and Jai Bennison are determined to impress their guests with their straight-forward northern B&B. On arrival, fellow Yorkshire couple, Mick and Gill, are impressed by the cleanliness and price, and Julie and Gerry flip a coin to see who gets the double bed. The group compete in a sumo wrestling match and an eager Michael is determined to be top dog. At breakfast, Michael's keen to impress but a serious blunder could cost him the competition.
39Ivanhoe Guest HouseThe final visit is to Ivanhoe Guest House in Bridlington where Mick and Gill Jennings think their plain and simple approach will win the day. They pride themselves on cleanliness and are prepared to be put to the test, but following their tough criticism Michael is quick to find dust. During an afternoon racing to make ice creams, Ross and Kath reveal their competitive streak but it's Julie and Gerry who get more than they bargained for. At dinner, tensions simmer between Mick and Michael and come breakfast Michael makes some serious allegations about the food.
40Payment DayIt's the final day in the competition and the B&B owners are meeting for the last time to settle some scores. The Water's Edge is first and host Julie wants answers from Ross following his breakfast comments. Next, Ross and Kath from The Kilpeck Inn confront Julie and Gerry's low hosting score, and accusations of tit-for-tat game playing start to fly. Third are Michael and Jai from The Fox Inn, where they have some explaining to do about their breakfast. When it comes to Ivanhoe Guest House, Mick and Gill want an explanation from Michael over his allegations of lying. There's tension in the air and tough words at the table before the winner is revealed.
41The Poacher InnThe competition starts in Hampshire, at The Poacher Inn, where manager Nadia Schicci hopes her Italian directness and business approach will win the day. But she feels the burn at feedback.
42The Forest Country HouseThe second visit is to The Forest Country House in Powys, Wales, where owner Paul Martin, joined by best friend and neighbour, Jayne Kirk, hopes his luxury B&B will impress his guests.
43Langside Bed and BreakfastFor the third visit the group head to Langside Bed and Breakfast in Fenwick, Scotland, where high rolling, super clean hosts Debbie and Jim hope their business will wow the crowd.
44The Tushielaw InnThe final visit is to the historic The Tushielaw Inn in Selkirk, Scotland, opened by Rab and Gail Forbes six months ago. Gail and Rab try to build bridges, but things take a downward turn.
45Payment Dayt's the final day and the B&B owners meet for the last time to find out what they've been paid and settle some scores. Tough words are spoken before the winner is announced.
46Rooms 36Rooms 36 in The Lake District, owned by health-conscious Andy Peters, who's joined by his friend, fellow B&B owner Jeronime Palmer. During an afternoon of rock climbing, competitive guest Stephen Montgomery reveals his true colours. At breakfast Andy's healthy options and expensive taste in furniture fail to get the reaction he was hoping for, and when he gets his feedback he realises the benchmark for judging is set high.
47Red Lion Coaching InnMother and son team Trish and Connor Richardson host, at the Red Lion Coaching Inn near Gainsborough. Although initial impressions are good, Julie and James aren't impressed by the dated bathrooms, and the mattresses fall short for luxury lovers Andy and Jeronime. In the afternoon the hosts try to impress with home-made beauty treatments but some of the guests are left with egg on their face. In the morning Jan and Stephen aren't happy to be woken early by a lawnmower, and at breakfast Jeronime shocks the group by bringing her own food to the table.
48Schiehallion HotelJulie Dunbar and James Graham host at the Schiehallion Hotel in Aberfeldy. Their guests are impressed by their rooms but once again luxury lovers Andy and Jeronime want more from their beds. Julie and James surprise their guests with some holiday-camp-style entertainment and James comes into his own as a game show host, but competitive streaks are revealed. At breakfast, a mix-up in the kitchen triggers a potential nut allergy but Julie's professional manner takes control, leaving the guests with a dilemma at feedback time. And when James and Julie get their comments they suspect game playing, and they want answers
49Townhead HotelThe last visit of the week is to Townhead Hotel in Lockerbie, owned by Stephen Montgomery, who's joined by his partner Jan Livingstone. The high level of finish in the rooms surprises all the guests but Andy and Jeronime worry that they may be disturbed by the car wash outside the window. During an afternoon playing curling, relationships are frosty and the tensions in the group are not far from the surface. In the morning, Andy's not in a good mood following a disturbed night's sleep with the garage next door, and his feedback makes Stephen and Jan think he's telling fibs.
50Payment DayOn the final day of the competition the B&B owners meet for the last time to find out what they've been paid and to settle some scores. Andy and Jeronime from Rooms 36 want to find out why their luxury B&B didn't hit the mark. Trish and Connor from The Red Lion Coaching Inn want to get to the bottom of their feedback. Julie and James from Schiehallion Hotel are geared up for a showdown over their hosting criticism. And Stephen and Jan from Townhead Hotel want to settle some scores with their guests. Accusations fly and there's tension in the air as the payments are revealed and ultimately the winner is announced.