Season 13

2017 · 40 episodes

Episodes

1Copper Beech HouseThis brand new competition kicks off in Malvern, Worcestershire and Copper Beech House where retired pro-rugby player Steve Lloyd and partner Kathy Leather run their own B&B. John and Della McGinn from Dog in a Doublet, Peterborough are wowed by the décor, but reaction to the bathroom from Phil and Sharon Hobson from Torcroft Boutique B&B is less favourable. During an afternoon rugby training session, it's Mark Price, who along with wife Lowrie, from Rhydspence Inn, Herefordshire who surprise the rest of the B&Bers. Breakfast for Steve is eggs-acting as foodie John puts him to the test, but its Phil's questioning as to the quality of the bangers at feedback that Steve and Kathy find hard to swallow.
2Dog in a DoubletThe second visit is to the pet friendly Dog in a Doublet - pub and restaurant in Peterborough where Della McGinn's passion for animals comes a close second to husband John's passion for food. Upon arrival, Phil and Sharon from the Torcroft Boutique B&B find something unusual at the bottom of their loo. An afternoon spent helping out at the small holding sees Lowrie from Rhydspence Inn bond with Gordon the pig, while Kathy from Copper Beech House overcomes her fear of horses. Come morning, not all the guests are bright and breezy so at breakfast pro chef John attempts to make amends, but it's Phil and Sharon's feedback that leaves the hosts suspicious of game playing.
3Torcroft BoutiqueFor the third visit of the week, the B&Bers head to the Torcroft Boutique B&B in Torquay, south Devon, where Europhiles Phil and Sharon Hobson hope their added extras will win over their rivals. Still smarting from their feedback, John and Della have packed an agenda and are determined to give the Torcroft the same treatment they received as hosts. An afternoon spent sailing blows away the tension but come breakfast the gloves are off and Phil takes a battering. At feedback, with guests questioning the value for money, Phil and Sharon are left bemused and suspect retribution is at hand.
4Rhydspence InnThe final visit is to the 600 year old Rhydspence Inn in Herefordshire, which local couple and now owners, Mark and Lowrie Price have known their whole lives. All are charmed by the inn's medieval character, though the everyday practicalities prove painful for some. In the afternoon there's a visit to literary hot spot Hay-on-Wye where the rivals turn their hand to literary prose, but there's still underlying tension between some of the guests. Come breakfast, foodie John turns up the heat for Mark, which leaves him floundering over a kipper order.
5Payment DayIt's the final day of the competition and the B&B owners are meeting for the last time to find out what they've been paid and to settle some scores. Copper Beech House are first to host, and Steve and Kathy want Phil to swallow his synthetic sausage comments. John and Della from Dog in a Doublet want to challenge Phil and Sharon's comments but it's the payment that they find hard to digest. Phil and Sharon from Torcroft Boutique B&B are third and are keen to learn why Mark and Lowrie think their boutique B&B isn't unique. Finally, it's Rhydspence Inn and owners Mark and Lowrie want to rewind the clock and get some answers. There are tears, recriminations and accusations as the payments are revealed and the winner is finally announced.
6The White Horse InnThis competition starts in Maldon, Essex and The White Horse Inn, where hospitality expert Jayne and her husband, Pete Kocinoga, hope their attention to detail will win over their guests.
7Barnfield B&BThe second visit is to Barnfield B&B in St Osyth, Essex, run by Christine and her toy boy husband Paul Harman. Here, as well as offering rooms, Christine also runs spiritual retreats.
8The Black Swan InnFor the third visit the group head to The Black Swan Inn in Pickering, Yorkshire, where Phil and Jill have spent large sums to bring their 18th century inn up to their exacting standards.
9Delamere FarmThe final visit is to Delamere Farm in Northborough, where owner Agi Chapman, who is joined by Jayne Thorpe Godman, prides herself on providing a luxurious sleep to all her visitors.
10Payment DayIt's the final day of the competition and the owners are meeting for the last time to settle some scores. After bitter rebukes and tears the payments are revealed and the winner announced.
11White Hart HotelThe competition kicks off in Harrogate, where management team Chris 'Clarkey' Clarke and Katie Light help run the 64 bedroom White Hart Hotel. On arrival, Raouf and Chrissie from the New Promenade Hotel in Blackpool find they are actually staying in an outbuilding, whilst Robin and Liza Watson from Tall John's House in the Brecon Beacons love the modern gadgets in their room. During the afternoon, the guests get acquainted with some llamas, ending in a parade competition. Vicky from The Terrace makes an instant animal connection, which leaves quite an impression on her fellow competitors. At dinner, paid parking at the hotel becomes talk of the table, while Raouf lets slip his hotel has more of a fighting spirit. Come breakfast, an additional pound for a fancy coffee causes a gripe with the guests.
12New Promenade HotelThe second visit is to budget option New Promenade Hotel in Blackpool, owned by Raouf Elnagaar, who is joined by friend Chrissie Greenwood. On inspection, Vicky finds a teetering toilet seat, Robin and Liza fall out of love with the budget feel, and Clarky and Katie are astonished to find muck on the taps. In the afternoon, the guests ride Blackpool's famous and historic tram, but first they must get it ready for service with a wash and a scrub. Robin reveals his impressive family lineage when he spots the Blackpool Tower. Come dinner, Raouf reveals his sensitive side, but his experience in hospitality fails to show. In the morning, the guests are impressed with Raouf's budget breakfast, with Clarky's sausage a delight and Vicky's egg cooked to perfection.
13The TerraceThe third visit is to Oxford, where Vicky Crawford has opened up her small three-bedroom terraced house, aptly named The Terrace. On inspection, two pairs of guests discover an array of filthy finds including thick dust, hairs, and a pre-sucked sweet. In the afternoon the guests head for a spot of punting. Whilst most sit back and enjoy the ride, Raouf's childish mood spoils the group's time on the river. Come dinner, Vicky gets a dusting down when Clarky grills her over the cleanliness of her accommodation. Vicky fights back but doesn't get the royal seal of approval. At breakfast, Vicky's coddled eggs are set to impress, but Raouf isn't thrilled with the appearance of her dog.
14Tall John's HouseThe fourth and final visit is to Tall John's House in the Brecon Beacons, where Robin and Liza Watson own a grand Georgian mansion in the middle of the Welsh countryside. On arrival, the guests are wowed by the historic building and rooms. Raouf, Chrissie, Clarky and Katie dig deep to find fault but can only find small problems. In the afternoon, the Welsh weather finds the guests in the billiard room for a quick-fire knockout game around the table. Come dinner the guests gush over their friendship but, when it comes to the question of future meet-ups, Vicky drops a bombshell by revealing she wouldn't like to see anyone again. At breakfast the mood from the night before is clear to the table as Vicky sits in near silence. However, the food goes down a treat with compliments all round and a Caribbean pancake wins brownie points.
15Payment DayIt's the final day of the competition and the B&B owners are meeting for the last time to find out what they've been paid and to settle some scores. The White Hart Hotel is up first and management team Clarky and Katie want to park the issue of paying for their car park. Next, Raouf from the New Promenade Hotel in Blackpool is keen to challenge his budget comments and is appalled to hear about a cleanliness issue. Vicky from The Terrace is third, but the guests aren't happy when she fails to accept their critiques. Lastly, it's Tall John's House in the Brecon Beacons and owners Robin and Liza Watson want to find out what stains were found on their bed. There's anger but also tears of joy when the final payments are counted and the winner is revealed.
16The HillcroftThe competition starts at the Hillcroft in Torquay, where husband and wife team, Martyn and Elaine Flint, hope their lovingly decorated, adults only B&B will prove a hit with their guests. On arrival, Tony and Lisa Partridge from the Guest House East in Eastbourne, find fault with their en-suite, while Jorge Mesquita, from the Shirley B&B in Bournemouth, demonstrates a keen eye for dust. After a lively game of bowls, the B&B'ers head for dinner, where youngsters Sam Wilkins and Henry Russell of The Bear and Swan in Chew Magna, come under scrutiny about their age and experience by their more senior competitors. Elaine faces a tough time in the kitchen, but it's over feedback that the heat is really turned up.
17The Bear and SwanThe second visit sees twenty-somethings Sam Wilkins and Henry Russell confident that their five star rooms above a quintessential English country pub, The Bear and Swan, in Chew Magna, Somerset, will have their guests raising their glasses to them at the end of the week. Unfortunately for the boys, Jorge's room leaves him feeling like he's been drinking from a dodgy keg and he isn't impressed by the rubber duck race in the local stream. Tony, however, throws everything he's got at it- literally! Sam and Henry get a grilling over dinner, but the next morning, the guests are hungry for more sleep after a noisy night and when it comes to feedback, the lads are left with a bad taste in their mouths.
18Guesthouse EastThe third visit of the week is to the Guesthouse East in Eastbourne, where childhood sweethearts Tony and Lisa Partridge are hoping their guests will fall head over heels for their family friendly B&B. While Jorge is won over by what Tony and Lisa have on offer, Sam and Henry discover a dirty secret in their suite... A kite flying contest that afternoon leaves everyone struggling to rise to the occasion, although one of the guests is rewarded for their perseverance! Over dinner, Martyn doesn't endear himself to Tony and Lisa,and his demands over breakfast lead to Lisa letting slip about her true feelings towards him, which are far from flattering! The resulting feedback has the hosts questioning the lack of love towards them.
19Shirley B&BThe final visit of the week is to the Shirley B&B in Bournemouth, where Jorge Mesquita is hoping to impress his guests with his all-round cleanliness and the power of his showers, which Martyn and Elaine discover first hand thanks to an accidental demonstration! Meanwhile, Tony and Lisa find faults with the finishing and Sam and Henry aren't fans of the facilities... Jorge puts on a high octane go karting competition but will his guests think his B&B has enough to take the chequered flag?
20Payment DayIt's the final day of the competition and the B&B owners are meeting for the last time to find out what they've been paid and to settle some scores. Unfortunately, Jorge Mesquita of the Shirley B&B has been taken ill, so the remaining B&B'ers are fighting it out for the prized plaque. The Hillcroft kicks things off and hosts Martyn and Elaine want answers from both Tony and Lisa and Sam and Henry but they're only happy with one set of answers. Next, Sam Wilkins and Henry from the Bear and Swan get a wakeup call with the feedback they receive, but nothing like the surprise they get when they find out the amount they've been underpaid by one of their rivals. Finally, it's Tony and Lisa Partridge from the Guesthouse East, who are eager to understand how they upset Martyn and Elaine but it's a reason for an underpayment that sees things get fiery round the table.
21Castellor B&BKicking off the competition in Anglesey are newbie owners Neil and Lavinia Walker who run Castellor B&B, where it's all about going the extra mile. On arrival 'Deano' Whiting misses the hustle and bustle of Blackpool and the in-room extras fail to impress. Sisters Nina and Nicola Hilton from Bleak House in Broadstairs put their foot in it from the beginning and James and Adam from The Black Swan in Norfolk get to grips with the period features. Over dinner, the in-room extras are questioned, and there's a buttery bust up at breakfast, which leaves a bad taste at feedback.
22Marlow LodgeThe second visit is to Marlow Lodge in Blackpool, where owner Deano Whiting prides himself on delivering the fun factor. On arrival the guests are unimpressed with the budget facilities, and the cleanliness doesn't cut it for house proud Lavinia. An afternoon of ten pin bowling strikes a friendly atmosphere, flattening feedback tensions, and over dinner Deano wins Nicola's heart with his life story, but his one-man-band approach to business has James and Adam questioning the cost. In the morning Negative feedback leaves Deano reeling, with accusations of game-playing afoot.
23The Black SwanThird to host this week is manager James Hall and owner's son Adam Neale of The Black Swan in Horsham St Faith, a luxury roomed establishment with onsite restaurant and pub. Deano arrives with high expectations, Neil takes a swipe at the tea tray, and Nina and Nicola struggle to fit in and throw a tantrum. An afternoon at the local steam railway fails to impress Deano even further and the girls get their handbags dirty. Over dinner, the luxury touches are questioned and there are dramatic consequences come feedback.
24Bleak HouseThe fourth and final visit is to Bleak House in Broadstairs, Kent, where sisters Nina and Nicola Hilton have 'Great Expectations' of success. On arrival the guests are blown away by a Dickens discovery, but call the cleanliness into question. An afternoon of acting up in the garden fails to put out the feedback fire between James and Deano. Over dinner Lavinia queries the room rate, and there's hostility from the hosts. And at breakfast, when things go awry, Lavinia is quick to comment. With payment day on the horizon, hackles are up at feedback.
25Payment DayIt's the final day of the competition and the B&B owners are meeting for the last time to find out what they've been paid and to settle some scores. Castellor B&B was first to host and Neil and Lavinia want help digesting Nicola and Nina's breakfast comments. Deano of Marlow Lodge wants to mop up Neil and Lavinia's cleanliness scores. James and Adam from The Black Swan are third and want to get to grips with their hosting score from Deano. Finally, Bleak House hosts Nicola and Nina want to give Neil and Lavinia a dusting down over their cleanliness score. There are recriminations and accusations as dramatic payments are revealed and the winner is finally announced.
26The CimonThe competition starts in Torquay and owners Mark and Jo Warden hope their four star establishment, The Cimon, will win the competition. On arrival Russ and Karen from Cledan Valley in Mid Wales find their room doesn't quite match up to expectations, but Nigel Smith from The Cardinal's Hat in Worcester is wowed by the sea view. During a bouldering competition, Karen and Russ demonstrate their competitive sporty nature. At breakfast feedback, the guests felt it lacked the luxurious local feel of a four star but it didn't detract from them being happy to return.
27The Cardinal's HatThe second visit is to The Cardinal's Hat in Worcester where owner Nigel Smith, who has over 30 years of experience in hospitality, likes the finer things in life. On arrival the guests are taken back by the character and quirky nature of the rooms and Mark and Jo are concerned by the condition of the bedding. During an afternoon of Morris Dancing, there's a clash, and at dinner Nigel comes under fire when Mark throws in a curve ball question about housekeeping. There's a split at breakfast as Lucinda and Diane dine in their room, while downstairs there are stern thoughts from Nigel at feedback.
28Cledan ValleyFor the third visit this week the group head to Cledan Valley in Mid Wales, where husband and wife duo Russ and Karen Colman, hope their glamping site will win over their rivals. Nigel embraces the experience in his shepherds hut, whereas Mark and Jo in their yurt have some concerns about their breakfast storage. Come breakfast, which is a cook it yourself affair, Mark and Jo host the other guests while Karen and Russ have breakfast at home. Some harsh comments at feedback leave Karen and Russ fuming and wanting answers.
29Springfield HouseThe final visit is to Springfield House in Instow, Devon, where Lucinda Renshaw who is joined in the competition by friend Diane Passmore, transformed this home in to a B&B eight years ago. On arrival, Nigel soaks up the luxury; Karen and Russ get comfy, and Mark and Jo have the run of the top floor apartment, but things take a turn when Mark and Jo realise they don't have a lock on their door. Discussions at dinner turn to payment as some owners give hints that they aren't happy with comments they've received. When it's time for feedback, there are some home truths for Lucinda.
30Payment DayIt's the final day of the competition and the B&B owners are meeting for the last time to find out what they've been paid and to settle some scores. The Cimon is first, and hosts Mark and Jo want to question Karen and Russ about their breakfast feedback. Next, Nigel from The Cardinal's Hat wants clarity on some cleaning and hygiene comments made by Mark and Jo. Russ and Karen from Cledan Valley are third and are keen to put Mark and Jo straight. Finally, it's Springfield House owner Lucinda and her friend Diane who want to put two of the guests at ease, but it's the payments where true feelings are expressed. There are tantrums and bitter rebukes before the winner is finally announced.
31The EdgeThe competition starts in Huddersfield at The Edge Accommodation, owned by John Whitworth, who's hoping to win over his guests with his unique style and personality. On arrival, Sally and Teresa are floored with some of John's decoration. At dinner the guests sink their teeth into John's style, but it's the revelation of where the windows and doors lead to that leaves some of the guests feeling uneasy. At breakfast, a pre-ordered breakfast fails to deliver for Phil and leaves one guest expecting a curtain call. At feedback, John is less than impressed with some of his comments and thinks one guest is out to get him.
32Darwin Lake Holiday VillageThe second visit is to Darwin Lake Holiday Village in Matlock, Derbyshire, managed by best friends Sally McAnulty and Teresa Shirley who pride themselves on their exclusive village feel. On arrival, the luxurious cottages impress everyone but John, who finds the place distinctively bland compared to his establishment. That afternoon, the guests embark on an afternoon of traditional sports as they partake in a village sports day but come results, John calls the girls out for cheating. At dinner John's not happy finding out he's supposed to be cooking his own breakfast in the morning and the girls bring up John's earlier name calling, which results in fireworks at the table. Come breakfast, Sally and Teresa are expecting less than positive feedback from John, and a disagreement over the quality of the produce leaves the other guests feeling like no one can stand in John's way.
33Sands Resort HotelFor the third visit this week the group head to Sands Resort Hotel and Spa in Newquay, Cornwall, where father and son team Nicholas and Tom Malcolm pride themselves on the vast facilities they have on offer. On arrival John is in a lather when he can't find any bubble bath, Phil isn't awash with the low shower head and Sally and Teresa are questioning the cost. That afternoon the guests are led down the garden path and have a race around their on-site maze, but John is soon seeing red. Come breakfast after a good night's sleep, John lets Phil know what he thinks of him and causes silence around the table.
34Oak Tree Lane YurtThe final visit is to Oak Tree Lane Yurt Site in Bratton Clovelly, Devon, where owner Phil Gilbert is taking things back to basics. On arrival, the guests are wowed by the traditional Mongolian yurts but John's left feeling cut off after learning there is no power. During an afternoon of raft building, Sally and Teresa struggle to work harmoniously with John, leaving host Phil to intervene. Yet come dinner, Sally and Teresa are let off lightly, after Nicholas decides to give John some home truths. At breakfast, tension continues to rise between Nicholas and John, and John manages to shock all the guests with his judgement of Phil's yurt site.
35Payment DayIt's the final day of the competition and the B&B owners are meeting for the last time to find out what they've been paid and to settle some scores. The Edge Accommodation is first and host John wants to shut the door on some criticism. Next, Sally and Teresa want to challenge John over his comments on their hosting skills. Nicholas and Tom are third and keen to learn why their facilities didn't impress the competition. Finally, it's Oak Tree Lane and owner Phil who wants to tackle why his place has been described as a prison. There are tears, name calling and bitter rebukes as payments are revealed and the winner announced.
36Church Street CobblesThe competition kicks off at Church Street Cobbles in Macclesfield where self-confessed foodie Debbie Quinn and housekeeper, cook and cleaner Isobel Reisen recently opened a B&B above a barber shop. On arrival John and Joy from the Vic Bikers Pub in Coalville are amazed by the high standard of cleaning, but Steve Littley and Verity Charles from The Cranberries Hideaway in Devon are less than impressed with their bathroom. During an afternoon of foraging in the woods, Debbie and Isobel's competitive edge comes out but Arun and his sister Rashmi from the Mehfil hotel in Southall show off their skills. With high expectations at breakfast, Debbie's locally sourced produce comes under fire from Steve and Verity and at feedback their comments are hard to swallow.
37The Vic BikersThe second visit is to rock and roll venue The Vic Bikers pub in Leicestershire where siblings John and Joy take a more laid-back approach to running the business. Upon room inspection Steve and Verity are lost for words. Nostalgia kicks in for Debbie and Isobel, although they don't have the same feelings for the shared bathroom. Following an afternoon spent on John's bus tour of the local area, the tension between Debbie and Isobel and Steve and Verity is on the rise after critical feedback. The next morning at breakfast, John's simple and straightforward approach is a huge hit for some of the guests, but the waste becomes an issue for Debbie. At feedback, John and Joy are suspicious of game playing from some of the guests.
38The Cranberries HideawayFor the third visit of the week the B&Bers head to The Cranberries Hideaway in Devon, where owner Steve and his partner Verity hope the luxury touches will win over their guests. Still upset from their feedback, Debbie and Isobel arrive ready to get stuck into room inspections and an unusual light fixture catches their eye. An afternoon of blindfold driving and team work gives light relief to the tension that is still building between Debbie and Isobel and hosts Steve and Verity. At feedback, the hosts are lost for words with Debbie and Isobel's comments which leaves them shocked and suspicious.
39Mehfil HotelFor the final visit of the week the B&Bers head to the Mehfil Hotel in Southall, London, where spiritual host Arun and his sister Rashmi are hoping to bring some Indian Hospitality to the competition. Upon arrival, everyone is impressed, but some find that corners have been cut with cleaning. The afternoon is filled with some lively Bollywood dancing which thaws the chill in the air between Debbie and Isobel and Steve and Verity. At feedback the hosts are overcome with emotion when reading some of the comments.
40Payment DayIt's the final day of the competition and the B&B owners are meeting for one last time to find out what they have been paid and settle some scores. Church Street Cobbles are first up and Debbie and Isobel are keen to get to the bottom of some of the cleaning comments from Steve and Verity. Next, it's John and Joy of The Vic Bikers Pub who are keen to confront their critics. Steve and Verity of The Cranberries Hideaway tackle Debbie and Isobel for answers on some of their comments about their cleaning standards. There are arguments and accusations as the payments are revealed and the winner is announced.