Season 16

2019 · 35 episodes

Episodes

1The School House B&BThe competition starts in Pencader, Wales and the School House B&B, owned by eco-friendly couple Jayne and her husband Ian Hall-Edwards, where they hope their environmental approach will win over their guests. That afternoon guests aren't all buzzing on an energy sufficient tour, but Felicity's surprising knowledge makes others green with envy. At dinner, Ian reveals his hosting skills might not be up to scratch and eyebrows are raised at straight talking colleagues Jo and Neil. At breakfast, assumptions are made of businessman Raj but it's the feedback which reveals to the hosts what standards are expected and sets this week's competition in motion.
2Cathedral 73The second visit is to Cathedral 73 in Cardiff, Wales, managed by Neil Chidzey and assistant manager Jo Goodwin. On arrival guests are wowed by the glamorous rooms but retired banker Raj is shocked to find the breakfast is not included in the room price, and couple Jayne and Ian are in a jam about their swollen door. That afternoon, the guests embark on some cake decorating and it doesn't take long for them to suss out Neil and Jo's competitive spirit. At dinner, Neil grinds Felicity's gears as he reveals she must pay for parking and revelations of their hosts experience leaves guests concerned about the competition. At breakfast, the costs prove hard to swallow for guests and come feedback Jo and Neil are ready for a battle.
3Leafy Suburban B&BFor the third visit of the week the group head to Leafy Suburban B&B in Northwood, Hertfordshire, where competitive golfer Raj Kumar opens the doors to his home. On arrival Jayne isn't keen to take her shoes off, but both Neil and Jo dish up the dirt and aren't impressed with a surprise visitor in their bed. That afternoon the guests take a swing at some golfing, but some guests aren't massively keen to play ball. Come morning there are rumblings at the table as Raj is caught out trying to impress his guests with a superior spread and results in an explosive moment. But it's at feedback where Raj gets a taste of what they all really thought, and feelings turn sour.
4The Wellington InnThe final visit is to The Wellington Inn in Welwyn, Hertfordshire where resources manager Felicity Rainbow takes a spiritual approach to hosting - cleansing her rooms' auras and encouraging her guests to chat to them and feel their vibe. On arrival, the guests are wowed by a quirky mixture of old and new, but shy away from the stand-alone slipper baths. And while Jayne and Raj feel indulged by the luxury touches, Jo and Neil are soon digging up some dirt. At dinner, Felicity reveals her spiritual side and tensions rise when Raj shares his changing impressions of Jo and Neil. In the morning, Felicity's breakfast service doesn't quite go to plan. Come feedback, it's Neil and Jo's scores that Felicity can't stomach.
5Payment DayIt's the final day of the competition and the B&B owners are meeting for the last time to find out what they've been paid and to settle some scores. The School House B&B is first and host, Jayne Hall-Edwards is taking guests back to basics over her green policy. Next, Neil Chidzey and Jo Goodwin from Cathedral 73 want to challenge their guests over costings. Raj Kumar from Leafy Suburban B&B is keen to settle some scores, but it's the payments that lead to explosive moments and raised voices. Finally, it's The Wellington Inn and Felicity Rainbow discusses Jo and Neil's feedback, and payments leaves guests red faced. After bitter rebukes and apologies, the winner is finally announced.
6Grosmont House B&BThe competition starts at the Grosmont House B&B in North Yorkshire, where mother and daughter owners Selma Khan and Roxy Khan-Williams hope their personal touch and attention to detail will win over their competitors.
7Monkspool B&BThe second visit is to Monkspool B&B in Twyning, Gloucestershire, owned by husband and wife Paulo and Suzi Lacey, who pride themselves on their top-quality mattresses.
8Pymgate Lodge HotelFor the third visit this week, the group head to Pymgate Lodge Hotel in Cheadle, where Romanian husband and wife Michael and Leda Ardeleanu believe their hosting skills will win the day
9The Stag and HuntsmanThe final visit is to pub, restaurant and bed and breakfast The Stag and Huntsman in Hambleden, Oxfordshire, managed by South African chef Marius Pretorius and his partner Sarah Harris
10Payment DayIt's the final day of the competition and the owners are meeting for the last time to find out what they've been paid. After bitter rebukes and mounting tension the winner is announced
11The Somerset House HotelFour proud B&B owners battle to be named best value for money. The competition starts in Weymouth, at The Somerset House Hotel, run by couple Adam Borton and Holly Syme, who hope their boutique style rooms and BBQ breakfast will whet their guests' appetite. On arrival, guests Sam and Mandy are blown away by their surroundings, but Belinda and Brenda aren't fans of the noise and find the sofa bed to be a bad bunk. In the morning, the BBQ breakfast gets a grilling and Sandeep and Vaishalee's revelations leave the group with high expectations. In their feedback, Belinda and Brenda lay out their issues with the fold out bed, leaving their hosts restless as they prepare for the next visit.
12The Knitting HotelThe second visit of the week is to the seaside town of Dawlish in Devon, where the owner of The Knitting Hotel, Belinda Harris-Reid, and her colleague Brenda Watson hope their guests get excited about all things woolly. Most of the guests embrace the hotel's theme, but the minimal feel to the rooms leaves Adam and Holly berating the lack of the basics. In the afternoon, Belinda and Brenda immerse their guests in the knitting experience by running one of their masterclasses. At dinner, Belinda imparts her passion for her project, before revealing a theatrical past, which comes as no surprise to her guests. Sandeep and Vaishalee discuss the high star rating at their place, which leaves the others picturing perfection. In the morning, Adam and Holly reveal that their sleep went off track, and leave feedback that makes Belinda and Brenda feel stitched up.
13Stade Court HotelSandeep and Vaishalee's policy is to treat their guests like gods, at Stade Court Hotel in Hythe. But Holly and Adam have cleanliness concerns and breakfast doesn't meet some guests' expectations.
14Goodlife Guest HouseMandy and Sam welcome their rivals to the Goodlife Guest House in Harwich, Essex, but the location is met with raised eyebrows, and there's breakfast confusion in the morning
15Payment DayThe B&B owners meet for the last time, to settle some scores and to find out how much they've been paid, and, of course, who's won
16Inn at the ParkFour proud B&B owners battle to be named best value for money. The first visit of the week is to Inn at the Park in Aberdeen, where, for owners Ronnie and Steph Caird, it's all about keeping it in the family. On arrival, design conscious father and son duo Steve and Allard take a trip back in time, and guest John isn't flushed with praise for his bathroom. At dinner, John reveals his culinary background, piling on the pressure for Ronnie to deliver a good breakfast. But it's Fiona and Shauna's sizable confession that raises the eyebrows. Come morning, Ronnie has a breakfast to forget, but it's the bathroom blues that leave Ronnie and Steph seeking answers from their guests.
17Ingliston Country ClubThe second visit of the week is to Renfrewshire and Ingliston Country club, where events manager Shauna Kirk and sales manager Fiona Gallagher are a force to be reckoned with. On arrival, Steve and Allard aren't feeling the dated décor, and John proves one-size doesn't fit all. In Ronnie and Steph's room they're blown away by the competition, but feel perfection comes at a price. Over dinner, Shauna and Fiona's roles at the business are under the spotlight, before the tables are turned on the next hosts Steve and Allard. Having revealed they built their place themselves, the other B&Bers have huge expectations. Come morning, the guests play the waiting game at breakfast with John feeling well and truly mugged off, leading to feedback that causes a storm in a teacup.
181692 WasdaleFor the third visit this week the group head to 1692 Wasdale, in the Lake District, where owners Steve and Allard Newell have proudly built their B&B from the ground up. On arrival Fiona and Shauna find the place picture perfect, but the technology proves tricky for Ronnie and Steph. John's room cannot brush off some cleanliness concerns, leading to a far from sparkling stay. At dinner John reveals he sees himself as a trendsetter in the industry, and come morning, his boasts continue, claiming that when the competition comes to him, his guests will be sampling the best breakfast in Blackpool. But it's Steve and Allard's hosting at their breakfast that isn't to John's taste, serving up feedback that confuses his hosts.
19Lynbar HotelThe last visit of the week is to Blackpool and the Lynbar Hotel, where owner John O' Donnell is feeling confident among the competition. On arrival, there are problems with the parking for Ronnie and Steph, and Steve and Allard are quick to size up their room. At dinner, John's industry credentials are examined, before the spotlight shifts to people's thoughts on Blackpool itself. Come morning, John's boasts of the best breakfast in Blackpool are put to the test, but it's the feedback on his facilities that leave a bad taste in John's mouth.
20Payment DayIt's the final day of the competition and the B&B owners are meeting for the last time to find out what they've been paid and to settle some scores. Inn at the Park are up first, and owners Ronnie and Steph Caird are aiming to clean up John's toilet troubles. Next up are colleagues Fiona Gallagher and Shauna Kirk from Ingliston Country Club, who want to clear up the storm in a tea cup. Steve and Allard Newell from 1692 Wasdale want to lend some tech support to Ronnie and Steph after their feedback revealed confusion over the controls. And finally, it's the Lynbar Hotel, where owner John O'Donnell is looking to park Ronnie and Steph's facility issues once and for all. After questions are answered and payments revealed, the winners of the best value B&B are finally announced.
21Ship InnThe competition starts at the Ship Inn in Dymchurch, Kent run by 21-year-old partners James Tindall and Jessica Walton, who believe age is but a number. On arrival, guests Lloyd and Marta lap up the luxury, however in Amanda and Becci's room, they uncover a bit of bother with the bedding. At dinner, the hosts reveal their B and B background which divides opinion among the group. Next morning, the heat is on as Duncan has had a restless night, and over breakfast, a frank airing of views sets the standard for the week, before feedback that sees the hosts lose their cool.
22Thompson Hall RetreatThe second visit is to Thompson Hall Retreat in Norfolk, run by mother and daughter duo Amanda Benton and Becci Howlett. On arrival, everyone is wowed by the stylish shepherd huts that include an outside bath, but it's not long before Lloyd and Marta feel disconnected and are visited by some little friends. At dinner, Amanda surprises her guests with a career revelation, which draws comparisons with Lloyd and Marta's background and how they got into the industry. At breakfast, the guests' cooking skills are put to the test with a DIY breakfast basket, but the great outdoors isn't to everyone's taste. And when it comes to feedback, some comments leave a sour taste in the mouths of the hosts.
23The White HouseThe third visit this week is to The White House, in Swansea, owned by entrepreneurs Lloyd and Marta Smith. On arrival, the guests receive a welcome that leaves two pairs scratching their heads, while James and Jessica have a toilet encounter in their room which they'll never forget. At dinner, the story of Lloyd and Marta's romance begins to win some of guests around, but a revelation about their management style confirms Duncan and Ryan's suspicions. Come morning, the outsourced breakfast at a nearby restaurant proves to be the biggest talking point, which leads to feedback the hosts find hard to swallow.
24Jacobs PloughThe final visit is to Jacobs Plough in Bicester, Oxfordshire, run by manager Duncan Froomes and bar supervisor Ryan Hunt who like to mix banter with business. On arrival, James and Jessica struggle to air their issues, Lloyd and Marta leave no stone unturned, and Amanda and Becci have the bathroom blues. At dinner things soon turn awkward as Lloyd and Marta pick the place apart. Come breakfast, the criticism continues, with feedback that leaves the hosts praying for a miracle.
25Payment DayIt's the final day of the competition and the B and B owners meet for the last time to find out what they've been paid and settle some scores. The Ship Inn is up first, with managers James Tindall and Jessica Walton wanting to let off steam about the surprise comments which made their visit a heated affair. Next, mother-and-daughter duo Amanda Benton and Becci Howlett from Thompson Hall Retreat hope to crack their breakfast feedback, but it's one pair's payment that really leaves a bad taste in the mouth. Third hosts Lloyd and Marta Smith from The White House in Swansea want answers from Duncan and Ryan after they scored them a 1 for hosting. Finally, it's Duncan Froomes and Ryan Hunt from Jacobs Plough, who suspect dirty tactics are afoot when it comes to their cleanliness comments. After dramatic discoveries and frank exchanges, the payments are revealed, and the winners finally announced.
26Strontian BoutiqueThe competition kicks off at the Strontian Boutique in Strontian in Scotland, where Callum Pegg and his partner, head chef Darren Anderson, want to treat their guests to an exclusive stay in the Highlands. On arrival, sisters Kate and Maria Carlton are bowled over by the views. Lee and Marie are wowed by their host's fabulous furniture. However, Nawaz doesn't feel quite as at home with the feminine touches and the aroma in his bathroom leaves him a bit sniffy. The next morning, chef Darren serves up a breakfast that gives the guests the five-star treatment. However, come feedback, Nawaz's comments cause quite the stink.
27The Helix HotelThe second visit of the competition is to The Helix Hotel in Grangemouth, Stirlingshire, where host Nawaz Haq wants to show off his hotel, catering to the travelling businessman. On arrival Callum and Darren have a hair-raising experience, and Lee and Marie are left wanting a more leisurely space. Later that day Nawaz's creative side is revealed when the B&Ber's are treated to a ceilidh performed by his band. Then at dinner Nawaz's busy work load is the hot topic around the table. Come morning, the group begins to raise concerns over the bountiful breakfast banquet, questioning its authenticity and Nawaz's intentions in the competition, and at feedback, Nawaz's nose is out of joint when confronted with these allegations.
28The Black Boy HotelThe third visit of the week is to The Black Boy Hotel in Sudbury, where hosts Kate Martin and sister Marie Carlton want their guests to kick back and embrace the historical surroundings. On arrival Callum and Darren are over the moon with the plushness of her pad, but its Nawaz who's left in a sweat as the heat is literally turned up in the competition. At dinner the guests learn all about Kate and her business, but having brought up his heating issues, Nawaz is left very much out in the cold. Come feedback, the frostiness continues, as Nawaz's comments on hosting and facilities light a fire in Kate!
29The Lodge B&BThe fourth visit is to The Lodge B&B in Cannock, Staffordshire, where hosts Lee and Marie Garnett are hoping their guests take to their homely B&B. On arrival Nawaz is blown away by his bedroom, as are Kate and Maria, but Callum and Darren take the room inspection to another level. During a trip to a treetop assault course the cracks begin to show between Kate, Maria and Nawaz following his feedback. At breakfast the tense atmosphere prompts one of the guests to walk out. At feedback Lee and Marie are highly praised, but have they done enough to win?
30Payment DayIt's the final day of the competition and the B&B owners are meeting for the last time to find out what they've been paid and to settle some scores. First up are Callum and Darren from Strontian Boutique, who want to sniff out Nawaz's bathroom blues. Next is Nawaz from the Helix Hotel, who wants to clear up his guests' concerns with his bountiful breakfast. Third to host, Kate and Maria from The Black Boy in Sudbury want to question the comments of Nawaz, which they felt was a personal attack. Finally, it's Lee and Marie of the Lodge in Cannock, who take on board some advice and welcome some surprises. There are accusations thrown, awkward moments a-plenty and even a bathroom that's likened to a morgue. The payments are revealed, and the winner is finally announced.
31Brockley Hall HotelThe competition starts at Brockley Hall Hotel in North Yorkshire, where owner Heather Garcia and manager Sally Lewis hope that their fussy cleaning regime will impress their guests. But there are problems in some guests' rooms. At dinner, Heather reveals the unusual way that she brought Sally on board, and guest Steve makes a relationship revelation that keeps everyone guessing. In the morning, the Yorkshire breakfast puzzles the guests, and Sally and Heather find Alistair's feedback hard to swallow.
32The Star Hotel 1744Alistair Richardson welcomes his rivals to his family-owned B&B, The Star Inn 1744 in Thrussington in Leicestershire. Alistair has fitted out luxury hotels including The Savoy, so he has high standards. The refurbished village pub impresses Steve and Tracy but Heather and Sally's stay gets off to a far from spotless start. At dinner, Alistair reveals the background of his family business, and Heather and Sally quiz him about his high standards and breakfast pre-ordering system. Unfortunately, Heather and Sally don't sleep a wink, and in the morning, Alistair is missing a breakfast pre-order form.
33Croft Farm ParkSite wardens Michelle and Jason Jones are keen to show off their brand new luxury lodges at Croft Farm Park in Tewkesbury in Gloucestershire. Sally and Heather lap up the luxury, but Steve and Tracy's bed expectations are left a little short. In the afternoon the guests go canoeing, but some of them struggle to stay afloat when one guest sticks his oar in. At breakfast, the quality of the produce provides something to chew over, and Michelle and Jason find a few surprises in the feedback.
34Harbour VistaSteve Webster and Tracy Jenney welcome their rivals to Harbour Vista, their homely B&B in Poole in Dorset. Most of the guests had been expecting something lavish, so they're surprised that they're staying in Steve's house, and Alistair thinks that he's gone back to university halls. At dinner, Michelle delves into her hosts' love life, and Steve reveals what really matters to him in life, much to his guest's disapproval.
35Payment DayIt's the final day of the competition. The B&B owners meet for the last time, to find out how much they've been paid and to settle some scores. Heather and Sally from Brockley Hall Hotel want some answers about why one of their rooms didn't scrub up. Alistair from The Star Inn 1744 queries his guests' cleanliness comments. Michelle and Jason from Croft Farm Water Park want to put their guests' sleeping issues to bed and find out why some of them had the hump over the breakfast hampers. Finally, it's Harbour Vista, and Steve and Tracy's payments bring a tear to the eye. After accusations fly, the payments are revealed and the winner is announced.