Series 12

Season 12 · 2020 · 20 episodes

Angela Rippon, Gloria Hunniford and Julia Somerville return with more investigations.

1Episode 1Angela Rippon, Gloria Hunniford and Julia Somerville investigate a high street gift card scam and hear about one man's race to stop crooks taking out phone contracts in his name.
2Episode 2Angela Rippon, Julia Somerville and Gloria Hunniford discover how a simple mistake with your insurance claim after a car accident could leave you thousands of pounds out of pocket.
3Episode 3The team reveal one of the most jaw-dropping scams they have ever seen. They also see how fraudsters have made a fortune preying on pandemic paranoia during the Covid-19 crisis.
4Episode 4How dozens of drivers have lost money to a company that sold their car for them but didn’t pass on a penny of the cash, and how to spot a dodgy online retailer.
5Episode 5Rev Richard Coles reveals how a fake crowdfunding appeal was set up following the death of his husband last year.
6Episode 6The team investigate a supermarket loyalty card scheme that refuses to refund customers who have had their points stolen by scammers.
7Episode 7The team expose flaws in the UK companies register that allow dodgy firms to appear legit, and why is a little-known government agency claiming to own bits of people's gardens?
8Episode 8A woman whose husband paid £85,000 for collectable gold coins learns what they’re really worth, and the couriers who did a runner after being hired to move valuable items.
9Episode 9The team hear from job seekers who were told that before they could even get an interview, they would need to pay for training that ultimately turned out to be pointless.
10Episode 10Julia Somerville, Gloria Hunniford and Angela Rippon investigate how thoroughly builder-vetting websites check the tradespeople they list.
11Episode 11The shocking tale of the hackers intercepting customer accounts with fast-food businesses and leaving them to foot the bill. And how companies are failing victims of identity fraud.
12Episode 12Angela joins a stake out with a man whose confrontational approach to taking on the fly tippers has to be seen to be believed. Plus, top-notch consumer advice is handed out at the annual pop up shop.
13Episode 13How the scramble for a hot tub has left people hundreds of pounds down. Plus, how criminals posing as key workers have played on the people’s fears to extract yet more money from their victims.
14Episode 14Angela meets the fed-up pedestrians who want to bring an end to motorists parking on the pavement. They say it’s dangerous and inconsiderate- drivers say they have no choice.
15Episode 15How one of the biggest online shopping companies in the world has left its customers wishing they’d taken their business elsewhere.
16Episode 16Gloria Hunniford, Julia Somerville and Angela Rippon reveal how banks are leaving some victims of fraud high and dry, despite new protections having been introduced.
17Episode 17How married couples hoping for a tax break have been left with much less than they expected, and the vulnerable people left forking out for warranties that are close to worthless.
18Episode 18How some bank customers have been left with no access to their cash after being frozen out of their accounts, and parents facing huge phone bills run up by their unsuspecting children.
19Episode 19The team meet electric bike owners who say they have lost out after their prized possessions were stolen and their insurers wouldn’t pay out.
20Episode 20Gloria Hunniford pays a visit to the residents of one Kent town that is slowly sliding into the sea, finding out just how they are coping with their perilous situation.

Episodes